Frequently asked questions
How do I request a ride?
On the home screen tap “Where to?”, set your pickup and destination on the map, choose the ride type and payment method, then tap “Request”.
How do I contact my driver during a trip?
Once a driver accepts your trip, call and chat buttons appear on the driver card. You can send text or voice messages or call from inside the app.
I have a payment or wallet issue
Message us on WhatsApp with your registered phone number and the trip or transaction reference shown in “Transactions”, and we will review it.
I left something in the car
Contact the driver from the trip screen if the trip is still active, or message us on WhatsApp with the trip date and reference from “Previous trips”.
I am a driver and want to join
Message us on WhatsApp and our team will guide you through the required documents and account activation.
How do I delete my account?
Open “My account” and choose “Request account deletion”, or email the privacy address from your registered phone number. Details are in the privacy policy.
Operator
Zahra Dijla Company for Delivery and Passenger Transport Services, LLC
Baghdad, Iraq